Executive
Noida

Designation:- CRM - Customer relationship management

Job Code:- Sales

Qualification:- Bachelor's or master’s degree in business administration, Marketing, or a related field.

Experience:- 0-3

Job Location:- Noida

No. of Joining:- 1

Responsibilities:-

Manage and update customer data.
Track, follow up, and respond to customer inquiries via email, phone, or chat.
Coordinate with sales and service teams to ensure timely resolution of customer issues.
Monitor customer feedback and relay insights to relevant departments.
Generate reports on customer behaviour, sales performance, and campaign results.
Support CRM campaigns, including emails, SMS, and loyalty programs.
Ensure data accuracy and timely communication with clients.
Be responsible for generating sales through effective customer engagement and follow-ups.

Requirements:-

Bachelor’s or Master’s degree in Business, Marketing, or a related field (preferred).
0 to 2 years of experience in sales
Strong communication, negotiation, and presentation skills.
Self-motivated, target-driven, and customer-oriented.
Basic knowledge of MS Office and CRM tools.