Executive
B-2, Sector 68, Noida, PIN-201301 India

Designation:- SALES

Job Code:- CRM

Qualification:- Any Graduate

Experience:- 1-2 YEARS

Job Location:- B-2, Sector 68, Noida, PIN-201301 India

No. of Joining:- 1

Responsibilities:-

• Manage and update customer data.
• Track, follow up, and respond to customer inquiries via email, phone, or chat.
• Coordinate with sales and service teams to ensure timely resolution of customer issues.
• Monitor customer feedback and relay insights to relevant departments.
• Generate reports on customer behaviour, sales performance, and campaign results.
• Support CRM campaigns, including emails, SMS, and loyalty programs.
• Ensure data accuracy and timely communication with clients.
• Be responsible for generating sales through effective customer engagement and follow-ups.

Requirements:-

• Good communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Analytical mindset with attention to customer needs.
• Knowledge of MS Office, especially Excel.